Terms of Service

Effective Date: September 24, 2026

These Terms of Service ("Terms") govern your access to and use of Atlas, including our website, mobile application, software, tools, document preparation features, artificial intelligence features, workflow guidance, and related services (collectively, the "Services").

Atlas is operated by Atlass Technologies LLC, a Florida limited liability company ("Atlass Technologies LLC," "Atlas," "Company," "we," "us," or "our").

By accessing or using Atlas, creating an account, purchasing a service, generating a form, or otherwise using the Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Services.

1. ABOUT ATLAS

Atlas is a software platform designed to help users understand, organize, and prepare information for certain United States immigration-related processes, including processes administered by U.S. Citizenship and Immigration Services ("USCIS").

Atlas helps users by providing guided workflows, checklists, document organization tools, plain-language explanations, progress tracking, artificial intelligence-powered assistance, and form preparation tools.

Atlas may use information provided by users to prepare government forms, including PDF forms, for the user to review, download, print, and submit directly to the appropriate government agency.

Atlas does not submit forms to USCIS or any government agency on behalf of users unless we expressly state otherwise in writing.

2. IMPORTANT LEGAL DISCLAIMER

Atlas is not a law firm. Atlas does not provide legal advice. Atlas does not provide legal representation. Atlas does not create an attorney-client relationship. Atlas does not guarantee that any immigration application, petition, request, benefit, or filing will be approved. Atlas does not determine your legal eligibility for any immigration benefit.

Atlas provides software tools and general informational assistance only. Any information provided through Atlas is for general educational and organizational purposes and should not be considered legal advice.

If you need legal advice, legal strategy, representation, or an assessment of your individual immigration situation, you should consult a licensed immigration attorney or accredited representative.

3. ELIGIBILITY TO USE ATLAS

You must be at least 18 years old to use Atlas. By using Atlas, you represent and warrant that: (a) you are at least 18 years old; (b) you have the legal capacity to enter into these Terms; (c) the information you provide to Atlas is accurate, complete, and truthful to the best of your knowledge; (d) you will use Atlas only for lawful purposes; (e) you will not use Atlas to commit fraud, misrepresentation, identity theft, document falsification, or any unlawful activity.

Atlas may suspend or terminate your account if we believe you have violated these Terms or used the Services improperly.

4. SCOPE OF SERVICES

Atlas currently focuses on USCIS-related immigration workflows, including, but not limited to, U.S. naturalization and related document preparation workflows. Atlas does not currently provide services for non-USCIS immigration processes unless expressly made available through the Services.

5. USER-PROVIDED INFORMATION

Atlas prepares forms and workflows based on information provided by you. You are solely responsible for ensuring that all information you provide is accurate, complete, current, and truthful. Atlas does not independently verify the truth or legal sufficiency of the information you provide.

If Atlas identifies missing information, inconsistent answers, formatting issues, or possible errors, Atlas may notify you and ask you to review or correct the information. However, Atlas does not determine whether your information is legally correct, legally sufficient, or likely to result in approval.

You are responsible for reviewing all generated forms, documents, summaries, instructions, and outputs before submitting anything to USCIS or any government agency.

6. ARTIFICIAL INTELLIGENCE SERVICES

Atlas may use artificial intelligence ("AI") technologies to improve the user experience. AI-generated responses are automatically generated and may contain errors, omissions, outdated information, or inaccurate interpretations. Users should independently review all information before relying on it. Atlas does not guarantee the accuracy, completeness, reliability, or suitability of AI-generated content. Atlas does not use AI to make legal decisions, determine immigration eligibility, provide legal advice, or replace licensed legal professionals.

7. HUMAN REVIEW

Certain Atlas Services may include optional human review performed by authorized Atlas personnel, intended solely to improve document quality, identify formatting issues, verify completeness, and improve the overall user experience. Human review is not legal advice and does not create an attorney-client relationship.

8. GOVERNMENT FILINGS

Atlas does not file immigration applications with USCIS or any government agency on behalf of users unless expressly stated otherwise. Users remain solely responsible for reviewing all generated documents, signing all required forms, paying all government filing fees, submitting forms to USCIS, responding to Requests for Evidence, attending biometrics appointments and interviews, and complying with all USCIS requirements.

9. USCIS FEES

Government filing fees are separate from Atlas service fees. Atlas service fees do not include USCIS filing fees, biometrics fees, mailing costs, translation costs, attorney fees, government penalties, or other third-party expenses. Atlas is not affiliated with USCIS or any government agency.

10. NO GUARANTEE OF IMMIGRATION BENEFITS

Using Atlas does not increase or decrease the likelihood that a government agency will approve an immigration application. Government agencies retain exclusive authority over all immigration decisions.

11. USER RESPONSIBILITIES

Users agree to provide truthful information, review all generated documents before submission, promptly correct inaccurate information, ensure any documents they provide are authentic, keep account credentials secure, and comply with applicable immigration laws and government deadlines. Users may not use Atlas to submit false information, impersonate another individual, provide or upload forged documents, engage in fraudulent activity, violate applicable laws, or interfere with Atlas systems.

12. PAYMENTS

Certain Atlas Services require payment before access is granted. Purchases made in the Atlas iOS app are processed through Apple In-App Purchase and billed by Apple; Atlas never receives your card details for those purchases. Purchases made on our website are processed by Paddle, our authorized third-party payment provider and merchant of record. Prices displayed within Atlas are exclusive of any government filing fees unless expressly stated otherwise. Atlas reserves the right to modify pricing at any time; price changes will not affect completed purchases.

13. REFUND POLICY

Users may request a refund within twenty-four (24) hours of purchasing an Atlas Service, provided that Atlas has not yet generated any personalized government form, immigration document, or customized workflow. Once Atlas has generated any personalized document, prepared a government form, or produced customized outputs using user-provided information, the Service shall be considered substantially performed and no refunds will be issued. Refund requests must be submitted by contacting support@atlassglobal.com. Nothing in this section limits any mandatory consumer rights that cannot legally be waived.

14. ACCOUNT SECURITY

Users are responsible for maintaining the confidentiality of their login credentials and for all activity occurring under their Atlas account. If you believe your account has been compromised, you must immediately notify Atlas.

15. ACCOUNT TERMINATION

Users may delete their Atlas account at any time through the application settings. Upon account deletion, access to Atlas Services will terminate, stored data may be permanently deleted after any legally required retention period, and unfinished workflows may no longer be accessible. Atlas may suspend or terminate accounts that violate these Terms, applicable law, or the integrity of the Services.

16. LICENSE TO USE ATLAS

Atlas grants users a limited, non-exclusive, non-transferable, revocable license to use the Services solely for their personal, lawful, and non-commercial immigration-related purposes. No ownership rights are transferred to users.

17. INTELLECTUAL PROPERTY

Atlas, including its software, workflows, process designs, questionnaires, user interfaces, AI prompts, graphics, branding, logos, databases, educational content, documentation, source code, APIs, and document preparation systems, are owned exclusively by Atlass Technologies LLC or its licensors and are protected by applicable intellectual property laws.

18. RESTRICTIONS

Users may not copy Atlas workflows, reproduce Atlas questionnaires, scrape Atlas data, reverse engineer Atlas software, copy Atlas AI interactions, use Atlas outputs to build competing software, resell or sublicense Atlas Services, use automated systems to access Atlas without authorization, or interfere with Atlas infrastructure.

19. USER CONTENT

Users retain ownership of information they provide to Atlas, including any content they may upload where such features are made available. To the extent you provide or upload content, you grant Atlas a limited license to store, process, organize, and use it to generate the requested documents and provide the Services. Atlas does not acquire ownership of the user's documents or content.

20. DOCUMENT STORAGE

Atlas does not currently offer document upload or storage. Atlas does not collect, upload, or store your evidence or supporting documents; you keep your own documents and submit them directly to USCIS. If Atlas introduces a document-storage feature in the future, these Terms will be updated to describe it before that feature becomes available. Users are encouraged to maintain personal backup copies of all important documents.

21. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATLAS DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, UNINTERRUPTED OPERATION, AND ERROR-FREE PERFORMANCE. Users assume all risks associated with using the Services.

22. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATLASS TECHNOLOGIES LLC, ATLAS, ITS OWNERS, MEMBERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, LOSS OF PROFITS, LOSS OF DATA, IMMIGRATION DENIALS, MISSED DEADLINES CAUSED BY USER ACTIONS, GOVERNMENT DECISIONS, PROCESSING DELAYS, OR THIRD-PARTY ERRORS. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY THE USER TO ATLAS DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

23. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Atlass Technologies LLC, Atlas, and its affiliates, officers, members, employees, contractors, licensors, successors, and assigns from any claims, damages, liabilities, losses, judgments, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, information you submit, fraudulent activity, unlawful conduct, or violation of another person's rights.

24. THIRD-PARTY SERVICES

Atlas may integrate with or rely upon third-party providers, including Supabase (database, authentication, and storage), Vercel (hosting), OpenAI (AI features), Smarty (address suggestions), Apple (App Store purchases), Paddle (website payments), Google (only if you choose to sign in with Google), and email delivery providers. Atlas is not responsible for the availability, content, accuracy, security, or performance of third-party services.

25. GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of the State of Florida, United States, without regard to conflict of law principles.

26. DISPUTE RESOLUTION

Before filing any legal action, the parties agree to first attempt to resolve any dispute through good-faith negotiations. If a dispute cannot be resolved informally, it shall be resolved through binding arbitration in Miami-Dade County, Florida, in accordance with the rules of the American Arbitration Association (AAA), unless prohibited by applicable law.

27. CLASS ACTION WAIVER

To the fullest extent permitted by law, you agree that any dispute with Atlas shall be brought solely in your individual capacity. You waive any right to participate in a class action, consolidated action, representative action, or collective proceeding.

28. FORCE MAJEURE

Atlas shall not be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, war, terrorism, governmental actions, labor disputes, internet outages, cyberattacks, software failures, utility interruptions, and pandemics.

29. CHANGES TO THESE TERMS

Atlas reserves the right to modify these Terms at any time. Updated Terms will become effective upon publication within the Services or on our website. Continued use of Atlas after updated Terms become effective constitutes acceptance of the revised Terms.

30. SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

31. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Atlass Technologies LLC regarding the Services and supersede all prior agreements, communications, or understandings relating to Atlas.

32. CONTACT INFORMATION

Atlas, operated by Atlass Technologies LLC. 2125 Biscayne Blvd, Miami, Florida 33137, United States. Email: support@atlassglobal.com. Website: https://www.atlassglobal.com